Kataloq Orders Logistika

FAQ

In this section you can find a list of the most frequently asked questions. If you cannot find a question you are looking for, please contact us, and we will respond in the best timely manner.

How can I change my password?

To change your password, go to the Login link on the home page, and click the Forgot Password button. In this case, a recovery link will be sent to the e-mail address you specified. It is recommended that you use uppercase and lowercase letters, numbers, and mixed characters to make your password as secure as possible. It is not recommended to use your name, surname, e-mail address and other public information in your password. Keep your password in a safe place so you don't lose it.

How do I register and do I have to pay to register?

Registration on Tikin.az is free. To register, you must have an active number that receives SMS. When registering, a confirmation code will be sent to your number and a confirmation link will be sent to your e-mail. You must enter both information for the security of your account.

What is Tikin.az about?

Tikin.az is a unique digital catalog of construction materials and logistics. Thanks to a single advertising platform in the construction sector of Azerbaijan, both buyers and sellers can easily communicate with each other, choose products without wasting time, place their products and come to price agreements. The platform is designed for maximum practicality, so that it is convenient for new users, and without multiple menus and links, the user can save time and place an ad in less than 1 minute and find the product they are looking for.

Do we have to pay to place ad?

Product ads can be placed completely free of charge and without registration. Placement of a logistics ad costs 6 azn. In this case, for your convenience, when you click on the button Logistics ad, you will immediately be directed to the payment window.

Do we need any documents to open a store?

You do not need any documents to open a digital store on Tikin.az. However, you must verify the accuracy of the information entered. If there is a lack of information or inaccuracy, it is possible that customers will not be able to contact you about the ads you place.

How to contact you/store?

There is an application form at the bottom of the page where you are currently. Using this form, you can direct any questions and mark your suggestions. You will be contacted by our staff as soon as possible after sending the form. You can also contact us by calling our call center directly at +994 70 310 52 55 and writing on our facebook and instagram pages. To contact the store, contact details are listed on the store's page.

Do you have delivery and online payment?

Delivery is made by the store or seller and can be paid or unpaid by prior agreement. Online payment is envisaged in the next stages of the project. To be informed about the news, enter your e-mail at the bottom of the site and Subscribe to the news.

What is the difference beteween ads of regular user and store?

Store information is displayed in a special, Stores section. It is not recommended to open a store for one-time sales. The store account is designed for a large number, in most cases for wholesale and permanent ads. The appearance and effectiveness of the ad on the site is the same in both cases.

What is Logistics for?

The logistics section is designed for advertising special transportation and construction equipment. This section deals with the purchase and sale of equipment. To place a logistics ad, the user must register and click on the option to place a logistics ad in the personal account in the menu.

What should we do in case of issues happened during order and delivery?

In the event of an undesirable situation leading to any conflict, both sides must first negotiate and reach a peaceful agreement. In any case, all sorts of unforeseen and undesirable situations related to both ordering and delivery in different parts of the world and at different points of sale can occur for reasons beyond the control of both parties.

QUESTIONS

If you can't find your question listed, please mail us your question and we will respond as soon as possible.

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